Privacy Policy

gzfashionmall.com ("we", "us", or "our"), operated by Daremis Enterprise (SSM Registration No.: 201603339041), respects your privacy and is committed to protecting the personal data of our users and customers in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, process, disclose, and safeguard your personal data when you visit or make a purchase from https://gzfashionmall.com/ (the "Site").

1. Personal Data We Collect

We collect personal information that you voluntarily provide to us when registering, placing an order, contacting customer service, or subscribing to our updates. This includes:

• Identity & Contact Data: Name, billing address, shipping/delivery address, email address, and phone number.
• Account Credentials: Username, password, and account settings (if you create an account with us).
• Payment & Transaction Data: Details about payments made to/from you and order histories. (Note: Complete credit card/banking details are processed directly by our secure third-party payment gateways and are not stored on our servers).
• Technical Data: IP address, browser type, device information, time zone setting, and navigation behavior on our Site (collected automatically via cookies and similar web analytics).

2. Purpose of Collecting Personal Data

We process your personal data for the following essential business purposes:

• To process, fulfill, ship, and track your orders.
• To communicate with you regarding your account, orders, or customer service inquiries.
• To process payments and prevent fraudulent transactions.
• To send marketing updates, promotions, or newsletters (only if you have opted in).
• To comply with statutory requirements, Malaysian laws, and tax obligations (such as LHDN requirements).
• To optimize and improve our Site functionality, customer experience, and security.

3. Disclosure of Personal Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted third parties to fulfill our service commitments:

• Logistics & Delivery Partners: Courier and shipping services (e.g., Pos Laju, J&T Express, Shopee Express, Ninja Van, DHL and other shipping company) to deliver your orders.
• Payment Processors: Secure payment gateways (e.g., FPX, credit card processors, e-wallets) to process transactions securely.
• IT & Hosting Providers: Server hosting, maintenance, and technical service providers that support our e-commerce platform.
• Legal & Regulatory Authorities: When required by Malaysian law, government authorities, or court orders.

4. Direct Marketing & Opt-Out

If you opt-in to receive promotional communications from us, we may send you emails or messages regarding new collections, special offers, and store updates. You may opt out at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email.
• Contact our customer support team directly at support@gzfashionmall.com.

5. Cookies and Web Analytics

Our Site uses cookies and tracking technologies to enhance your browsing experience, remember shopping cart items, and understand how visitors interact with the website. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly as a result.

6. Security of Your Personal Data

We implement appropriate technical, administrative, and organizational measures to safeguard your personal data against loss, unauthorized access, misuse, alteration, or disclosure. However, please note that no transmission over the internet or electronic storage method can be guaranteed 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by Malaysian tax, accounting, or legal requirements.

8. Your Rights Under the PDPA

Subject to applicable provisions under the Personal Data Protection Act 2010 (PDPA), you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request the correction or updating of any incomplete, inaccurate, or out-of-date personal data.
• Withdraw Consent: Withdraw your consent for us to process your personal data for specific purposes (such as marketing).

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices or statutory updates under Malaysian law. Any revisions will be published on this page with an updated "Last Updated" date.

10. Contact Us & Data Protection Inquiries

If you have questions about this Privacy Policy, wish to exercise your rights regarding your personal data, or have a data access/correction request, please contact us at: